Santa Fe New Mexico Sweatshirt: Western Travel Crewneck

From Materials to Returns – All Your Questions, Answered

💎 JEWELRY

What is Cubic Zirconia Jewelry?
Cubic Zirconia (CZ) is a brilliant, diamond-like synthetic gemstone renowned for its exceptional durability and brilliance. It's a beautiful and ethical alternative to diamonds — perfect for lovers of sparkle on any budget.

Cubic ZirWhat'svs. Diamond – What's the difference?
CZ is lab-created to be flawless and more brilliant than natural diamonds. It's heavier, more affordable, and ideal for elegant yet budget-conscious shoppers.

Cubic Zirconia vs. Swarovski – How do they compare?
Swarovski crystals are lighter and known for pr cision-cut sparkle. Cubic Zirconia offers more brilliance and strength, making it perfect for daily-wear jewelry.

What makes JazzyAndGlitzy jewelry unique?
We use AAA-grade Cubic Zirconia, Swarovski pearls, and premium metals like rhodium, sterling silver, and gold-filled components. Every item is made with precision, care, and a love for lasting beauty.

Is your jewelry hypoallergenic?
Yes! Our earrings are nickel-free, lead-free, and hypoallergenic, featuring surgical steel posts and sterling silver hooks for sensitive ears.

Is your jewelry ready for gifting?
Absolutely. Every order arrives in beautifully designed packaging — perfect for special occasions.

How should I care for my jewelry?

• Use a soft cloth to polish regularly.

• Clean with mild soap and warm water.

• Avoid chemicals, perfumes, and moisture.

• Store in a dry, airtight space away from sunlight.

Could another customer have used my product?
No. Each piece is made-to-order and undergoes a meticulous final polish with a rotary brush before shipping, ensuring it arrives to you flawless, clean, and truly yours.

At JazzyAndGlitzy, we take pride in how rarely return requests occur — in fact, we've received only one in the past several years. We strive to eliminate confusion before purchase by providing detailed product descriptions, clear photography, and timely responses to all inquiries.

We pour love and attention into every order, ensuring what you receive is a fresh, thoughtfully prepared piece that reflects our commitment to craftsmanship and your satisfaction.

👕 APPAREL (Graphic Tees, Sweatshirts & More)

What kind of fabrics do you use?
We offer top-quality apparel in the following materials:

• 1717 Comfort Colors (Ring Spun Cotton)

• 3001 Bella + Canvas (Soft Cotton)

• 50% Cotton / 50% Polyester Gildan Poly-Cotton Blend

What print method do you use?

At JazzyAndGlitzy, our apparel designs are crafted using high-quality printing techniques provided by Printify's network of professional print providers. These methods are selected to ensure lasting color, vibrancy, and comfort. Depending on the specific product, the following printing methods may be utilized:

Direct-to-Garment (DTG) Printing

DTG printing involves applying water-based, pigmented inks directly onto the fabric, allowing the ink to absorb into the fibers. This method is ideal for cotton or cotton-blend garments and is excellent for producing detailed, full-color designs. DTG is commonly used for items such as t-shirts, hoodies, sweatshirts, joggers, and tote bags.

What sizes are available?
Most items are available in sizes ranging from XS to 4XL. If your size isn't listed, please feel free to message us — we'll do our best to accommodate you.

Can I change the design or colors?
Because all printed items are made to order, we don't offer custom changes to graphics once the order is placed. Please double-check your selections before completing your purchase.

Do you accept returns or exchanges?
Due to the made-to-order nature of our apparel, we do not accept returns or exchanges unless the item arrives damaged or incorrect. Please get in touch with us first for authorization before returning anything.

My item arrived damaged or with a print issue — what now?
We're here to help! Contact us on the same day of delivery with a photo of the issue. If it's our fault, we'll send a perfect replacement at no extra cost.

How should I care for printed items?

• Wash inside out on a gentle cycle

• Hang to dry

• Avoid bleach, direct heat, or ironing on the print
  This will help preserve color and shape for years to come.

📦 ORDERS & SUPPORT

Can I cancel an order after it has been placed?
We begin working on your order immediately, so cancellations are rare. Please get in touch with us as soon as possible if you have an urgent concern.

🤝 WHOLESALE & COLLABS

Do you offer gifts or discounts for collaborations?
Yes — we love partnering with those who want to share our products! Please email us your idea along with links to your platform or content. If approved, we may sponsor your post or offer a special discount.

Do you offer wholesale?
Yes! We offer wholesale pricing on:

• Jewelry (including pearl belts and CZ collections)

• Graphic apparel
  

• Discounts:

• 5–10 items: 27% off

• 10+ items: 39% off

How can I reach you?
You can email us at info@jazzyandglitzy.com or text 813-530-5091. If you don't hear back within 24 hours, please check your spam folder — or message us again, we won't mind!

Didn't get a response?
Sometimes messages can get filtered. If you're contacting us as a web developer or advertising agency, please note: we do not accept unsolicited offers.

How can I trust your shop if I’ve never heard of your brand before?

That's a great question — and we truly appreciate your caution. While you may have just discovered us, we’ve been offering jewelry and design pieces for years through art shows and on Etsy, where our shop is still active.

At JazzyAndGlitzy, it's never about just one sale — it's about building lasting relationships with customers who appreciate thoughtful craftsmanship. Every product you see here passes through my hands, whether it’s made from scratch, assembled with carefully selected materials, or polished and finished to perfection before shipping.

All of the graphics on our apparel are thoughtfully designed in-house with love and attention to detail. I put time, care, and dedication into each piece — not to risk anyone’s trust, but to earn it.

Shipping

Refund Policy

• Graphic shirts and sweatshirts (including custom designs and print-to-order pieces)

• Exchanges are not accepted.
• We do not accept automatic returns or refunds.
• All returns require prior approval via email or text—returns without authorization will not be accepted.
• If a return is approved, it will be issued as store credit only for the item(s) purchased (excluding shipping fees).
• Store credit is delivered by email and must be used for future orders. It cannot be retroactively applied.

• Your order number
• A clear photo and description of the issue
• Your contact details

• Returned in original packaging
• In new, unworn, and unwashed condition, with tags (if applicable)
• Free of pet hair, stains, odors (e.g., perfume, smoke, deodorant), and signs of wear
• Shipped back within 48 hours of return approval
• Customer is responsible for return shipping (unless the item is defective or incorrect)

• Unauthorized returns will not be accepted
• Store credit applies only to the product price, not shipping fees.
• The exact color and pattern may vary slightly due to lighting, monitor settings, or printing methods—this does not qualify as a defect.
• We are not responsible for damage resulting from improper care or incorrect size selection.
• We recommend washing apparel on a gentle cycle and hanging it to dry.